Warranty + Repair Policy
Livewell will cover the cost of repairs under normal wear for the first six months after purchase, as long as this cost is under $200. An estimate for the repair cost can be obtained from Livewell or any other jeweler, prior to the repair. Under this warranty, customers are only responsible for shipping costs. However, in this six month period, if the damages are found to be beyond normal wear, Livewell will repair jewelry at cost, which will include material and labor, at the customer's expense.
After six months, Livewell will repair jewelry at cost, which will include material and labor. All repairs will be estimated beforehand and communicated to the customer before any work commences. These charges will be billed to the customer, along with shipping costs.
Should you have any questions, please email firstname.lastname@example.org.
Please note that if any jeweler other than Livewell makes alterations or repairs to your jewelry, the warranty will be voided. For this reason, we strongly recommend that only our jewelers work on your Livewell pieces. Livewell accepts no responsibility for repairs undertaken by other jewelers, including any resizing.